Contract/ Terms and Conditions
Cascade Queen Designs appreciates the opportunity to contribute our floral services to your special day. Our goal is to provide you with high quality wood flowers and designs, as well as make every effort to ensure that you are provided with exceptional services, and ultimately presented with an unforgettable day.
Cascade Queen Designs reserves the right to cancel this contract if at any time we feel that the obligations cannot be met. In the event of fire, natural disaster, tragedy, or other emergency, your liability is limited to a full refund of all monies paid. Please note that your Deposit is non-refundable in the event of a cancellation.
Payments may be made in cash, through PayPal, or through website invoicing (which includes most major credit cards as well).
Deposit / Final Payment: I understand that a 50% non-refundable deposit is required to secure your selected event date/order due date, and represents my agreement to the terms of the contract. I understand that if I fail to make payment in full as scheduled, I acknowledge that this agreement is no longer valid and I may be subject to cancellation fees. Final Payment is due within 48 hours after the invoice is sent, with a maximum of 7 days after the order is completed (after the 7 days, a storage fee per day will begin). After final payment is received, your order will be shipped or delivered as agreed ahead of time. For Local Delivery/Set up orders, Final Payment is due 7 days prior to the scheduled delivery/setup.
Additional purchases will be invoiced at the time of order. If ordered after my final payment, I understand that I am responsible for payment in full prior to delivery. Cascade Queen Designs understands that unexpected changes and updates will occur up until my event date/order due date, and will make every conceivable effort to accommodate my circumstance(s). Unfortunately, with last minute changes, Cascade Queen Designs cannot guarantee that my same flowers or greenery will be available on orders made after the original request, but will work diligently on my behalf to match my color and style as closely as possible.
Cancellations: In the event I elect to cancel my event with Cascade Queen Designs, I agree that I will submit my request for cancellation in writing. Additionally, I acknowledge that I am requesting custom order floral design work from Cascade Queen Designs, and understand that, in the event I choose to cancel my event, I may be subject to cancellation fees for any supplies bought above and beyond the deposit amount. I understand that there are no refunds for cancellations of individual items after final payment is made. In the event of cancellation, I understand that my non-refundable deposit will be forfeited.
I understand that paying my deposit seals this contract and acts as my agreement to the terms and conditions outlined above.
Wood Flower Florist,
Cascade Queen Designs